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Technical Readiness
Tenant, data, identity & licensing prepared so Copilot actually works.
Microsoft Copilot Offerings
Six ways we help you get real value from Copilot
From readiness to live agents - how we prepare your tenant, prove the value, and build custom agents on your own data.
What we offer
Our Copilot offering at a glance
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Business Readiness
Find the high-value use cases and build the ROI case to prioritise them.
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Training & Adoption
Drive real usage with role-based enablement and change management.
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Governance & Security
Guardrails, data protection, and compliance so AI is safe to scale.
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Copilot Studio
Design and build custom agents grounded in your own data and systems.
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App Modernisation
Replace ageing internal apps with purpose-built agents - cutting licence, maintenance, and rebuild cost.
How an engagement flows
The MCR Agentic Copilot journey
STEP 01
Assess
Technical + business readiness review of your tenant and your use-case landscape.
STEP 02
Enable
Fix the gaps, set governance guardrails, and train the early adopters.
STEP 03
Build
Map priority use cases and build custom agents in Copilot Studio.
STEP 04
Scale
Measure adoption & ROI, expand to new teams, and modernise legacy apps into agents.
Each phase stands on its own - most clients start with Assess and grow into Build & Scale.
From idea to value
How we map use cases
A simple, repeatable method that turns vague AI ambition into a funded, prioritised backlog.
1
Discover
Workshops surface real pain points and repetitive tasks across each team.
2
Qualify
Score each use case on business value vs. effort & data readiness.
3
Prioritise
Plot on a value/effort matrix to pick quick wins and big bets.
4
Blueprint
Define data, inputs, and success metrics for each prioritised agent.
The output: a ranked backlog where every top use case has a clear owner, expected ROI, and a build plan - ready for Copilot Studio.
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Start with readiness
We assess your tenant and use cases so Copilot delivers from day one.
- 2
Build the business case
High-value use cases, quantified ROI, and a prioritised roadmap.
- 3
Drive real adoption
Role-based training and champions turn licences into daily habits.
- 4
Put guardrails in place
Governance and security so AI is safe to scale.
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Build and modernise
Custom agents in Copilot Studio - and legacy apps replaced by agents.